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We are committed to helping our customers get the most from LED lighting. If you have any questions or suggestions, please send us an email. We want to hear from you!
We respond to all emails as soon as we can, usually within 24 hours. If it is a weekend or holiday it might take a bit longer. Frequently Asked Questions Click here for answers to frequently asked questions about led lighting. Satisfaction Guarantee - Return Policy If you purchase any of our products and are not satisfied for any reason you may return them for a refund* of your purchase price. Products must be returned in like-new condition and in the original packaging within 15 days of delivery. You must include a copy of your receipt, order confirmation, or a note with your name and order number. * Refunds do not include shipping charges. If the order included free shipping then our original cost of shipping will be deducted from the refund. A 10% restocking fee will be deducted for returns valued at more than $500. Warranty or Return If you are contacting us about warranty service or returns, please include the order number from your receipt if you have it. Otherwise include the approximate date of the order and the name of the person or business that placed the order. Please do not send any return merchandise to us without our prior authorization. Send email to: info@BestHomeLEDLighting.com Or, use the form below to send us an email message
Mailing Address: Terms of Warranty Best Home LED Lighting warrants the products it sells against any defect in material and workmanship, under normal use, for 12 months. The warranty becomes effective from the date of shipment. In the event a product is found to be defective within the warranty period, Best Home LED Lighting will, at its discretion, repair or replace the defective product, or refund the amount paid for the product. This warranty is void if: · The product was operated/stored in abnormal use or maintenance conditions. · The product is repaired, modified or altered in any way. · The product was subjected to abuse, neglect, electrical fault, improper packaging, accident or acts of nature. · The product was installed improperly. · The product casing has been opened. Product repair or replacement is Best Home LED Lighting’s sole warranty obligation, and incidental and consequential damages are excluded. |
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